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Pharmacy Patient Supp Rep/On-Call/UKHC - Specialty PharmacyUniversity of Kentucky

  • not-remote
  • full-time
  • Salary
  • Lexington, KY
Job Summary

University of Kentucky

Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details
Posting Details

Job TitlePharmacy Patient Supp Rep/On-Call/UKHC - Specialty Pharmacy
Requisition NumberDU14062
Department NameH5000: CHANDLER - RETAIL PHARMACY
Work LocationLexington, KY
Salary Range$17.50-$27.31
Type of PositionTemporary
Position Time Status On Call
Required Education
HS
Required Related Experience
2 years
Required License/Registration/Certification
None
Physical Requirements
This position requires use of a computer workstation, completion of tasks with repetitive motions.
Shift
Varies- Monday- Friday 7:30am- 5pm; no weekend availability.
FULLY REMOTE schedule options available.
Job Summary
Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.
Skills / Knowledge / Abilities
Does this position have supervisory responsibilities? No
Preferred Education/Experience
Deadline to Apply12/31/2026
Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.


Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. Please choose the answer that best describes your years of paid, full-time employment experience in securing, implementing, or optimizing electronic medical records (EMR) or other health information technology.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  2. Do you have training and/or experience with Epic?
    • Yes
    • No
  3. Do you have experience with customer service in an academic or other professional setting where it was necessary to deal with the public by phone and/or in-person?
    • Yes
    • No

Applicant Documents
Required Documents
  1. Resume
Optional Documents




    Equal employment opportunity, including veterans and individuals with disabilities.

    PI282117682