Patient Services Coordinator/UKHCUniversity of Kentucky
Job Summary
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Specific Questions
Applicant Documents
Required Documents

Equal employment opportunity, including veterans and individuals with disabilities.
University of Kentucky
Equal Employment Opportunity/M/F/disability/protected veteran status.
Posting Details
Posting Details
| Job Title | Patient Services Coordinator/UKHC |
|---|---|
| Requisition Number | RE53181 |
| Working Title | |
| Department Name | M1300:Kentucky Neuroscience Institute |
| Work Location | Lexington, KY |
| Grade Level | 07 |
| Salary Range | $17.50-27.31/hour |
| Type of Position | Staff |
| Position Time Status | Full-Time |
| Required Education | HS |
| Click here for more information about equivalencies: | https://hr.uky.edu/employment/working-uk/equivalencies |
| Required Related Experience | 5 yrs |
| Required License/Registration/Certification | None |
| Physical Requirements | Lift, push or pull up to 25 lbs |
| Shift | Day shift, some evenings and holidays |
| Job Summary | This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred. |
| Skills / Knowledge / Abilities | MS Windows, EPIC, Telephone etiquette, customer service |
| Does this position have supervisory responsibilities? | No |
| Preferred Education/Experience | Prefer at least 6 months of customer service, medical office, or care coordination experience. |
| Deadline to Apply | 02/12/2026 |
| Our University Community | We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen. |
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Please indicate your years of experience working in a medical office or clinic setting.
- None
- More than 0, less than 1 year
- More than 1 year, less than 2 years
- More than 2 years, less than 3 years
- More than 3 years
- * What best describes your level of experience with Excel?
- None
- Beginning (e.g. basic formatting, sorting, adding columns)
- Intermediate (e.g. conditional formatting, data lists, formulas)
- Advanced (e.g. macros, pivot tables, analytical add-ins)
- * Please indicate the number of years of paid work experience you have been directly responsible for patient scheduling.
- None
- More than 0, up through 1 year
- More than 1 year, up through 3 years
- More than 3 years, up through 5 years
- More than 5 years
- * Please briefly describe your paid employment experience providing administrative support, including the type of setting in which you did so (i.e., hospital, clinical, office, etc.).
(Open Ended Question)
Applicant Documents
Required Documents
- Resume
Equal employment opportunity, including veterans and individuals with disabilities.
PI282155589